Refund policy

At StyloWatch, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:

  • The item is damaged or defective upon delivery

  • You received the wrong product

  • The product is unused and in original packaging

Return requests must be made within [Insert Number] days of receiving the order.

2. Non-Returnable Items

We do not accept returns if:

  • The watch has been used or worn

  • The product is damaged due to misuse

  • The return request is made after the allowed return period

3. Return Process

To request a return:

  1. Contact us within the allowed return period.

  2. Provide your order number and clear pictures of the product (if damaged or incorrect).

  3. Wait for approval and return instructions from our team.

Do not send the product back without confirmation.

4. Refund Policy

  • Refunds are processed after we receive and inspect the returned product.

  • If approved, refunds will be issued via:

    • Bank transfer

    • EasyPaisa/JazzCash

    • Original payment method (if prepaid)

  • Cash on Delivery (COD) orders will be refunded through bank transfer or mobile wallet.

Refund processing time: [Insert 3–7 business days] after approval.

5. Shipping Charges

  • Shipping charges are non-refundable.

  • Customers may be responsible for return shipping costs unless the product was damaged or incorrect.

6. Exchange Option

Customers may also request an exchange instead of a refund, subject to product availability.